This paper is focused to explore the major factors causing job stress and explains how it affects job performance of the employees working in. And 66 percent of employees report that they have difficulty focusing on tasks at. Impact of job related stress on employee performance. Stress results from a mismatch between the demands and pressures on the person, on the one hand, and their knowledge and abilities, on the. Burnout reduces job productivity and boosts absenteeism and job turnover, and also leads to conflict between coworkers, causing stress to spread within a workplace. Workplace stress, job satisfaction, job performance sage journals. Investigate the effects of job stress on employee job performance. Nowadays, in times of economic crisis, most managers or entrepreneurs have to cope with a lot of new job challenges which can easily transform into stressors. Pdf effect of stress on employee performance and job. A stressful work environment can contribute to problems such as headache, stomachache, sleep disturbances. Work stress and job performance jungwee park w ork stress is defined as the harmful physical and emotional responses that occur when job requirements do not match the workers capabilities, resources, and needs national institute of occupational safety and health 1999.
There will be a significant negative correlation between occupational stress and job performance amongst employees in the ghanaian banking sector h2. The objective of the study is to explore the stress related problems of bankers and examine the relationship between stress and performance and the impact of stress on employee performance. Workplace stress, job satisfaction, job performance asia pacific. Work stress can also harm companies or organizations. This study investigates the direct and moderating effects of chinese work values and organizational commitment on the stressjob performance relationship. Stress may be caused by time limited events,such as the pressures of examinations or work deadlines,or by ongoing situations,such as family demands,job insecurity,or long commuting journeys. Relationship between work stress and performance of employees. In short, more the level of stress, lower is the performance.
Chronic stress can also affect health by interfering with healthy behaviors, such as exercise, balanced eating, and sleep. What you need to know about job stress if you work, it is likely that job stress will affect you at some point during your career. Job stress is considered rising and has become challenge for the employer and because high level stress is results in. The results show that all these factors of stress cause great stress in nigerian bankers and negatively impacts their performance. Major workplace and personal stress are inevitable. Jul 09, 20 in addition, organizationbased selfesteem obse significantly moderated the relationship of job stress with turnover intention and job performance. Razak et al2014 examine the impact of work stress towards work life balance in malaysia. The purpose of this research was to examine the influence of day, afternoon, night and rotating shift schedules on the job performance and job. Conflicting demands or unclear performance expectations. Job stress and job performance among employees in hong kong. Due to numerous factors in todays working conditions, most workers are stressed out. Depression and job stress were significantly and positively related to each other. Be that as it may, since not all the job related stress has negative effect it may act as a morale booster of the employees too. Introduction stress at work is an increasingly common feature of modern life.
Impact of occupational stress on employee performance has been recognized as an important area of concern for organizations. Data was collected from 180 employees, including managers and officers of public sector banks through questionnaire. The findings showed a relationship between work stress and employee performance and that work. Employers today are critically analyzing the stress management issues that contribute to lower job performance of employees. Even if some stress is a normal part of life, excessive stress can influence ones productivity, health and emotions and it has to be taken under control. Organizational stress and its impact on work performance. Also discussed are the roles of the organizational culture in this process and the resources to be drawn upon for managing work stress. Impact of stress on employees job performance in business sector of pakistan by laiba dar,anum akmal, muhammad akram naseem,kashif ud din khan. Job stress has become a common term in todays parlance.
Interventions that can be empirically shown to improve levels of workrelated mental healthespecially those with the potential to concurrently improve employee levels of. Workrelated mental health issues such as workrelated stress and addiction to work impose a significant health and economic burden to the employee, the employing organization, and the country of work more generally. Effects of workplace stress on employee performance in the. A study of job stress and job satisfaction among universities. Work stress can be referred as a strain, depression, fretfulness, anxiety, angst etc ones faces in his workplace when he is overloaded with copious demands and expectations which heshe has to complete within a limited timeframe. It is caused by major life events such as illness, the death of a loved one, a change in responsibilities or expectations at work, and job promotions, loss, or changes. Impact of stress on employees job performance in business. Therefore, stress is not always a negative element. Impact of stress antecedents on work stress and employees. Causes, symptoms and solutions posted september 4, 2015 by csponline. It points to a poor fit between the individuals capabilities and his or.
Lastly, the research recommended the need to look at any further study concerning the effect of occupational stress on job performance to either confirm or refute the outcome of this study. Job stress, depression, work performance, and perceptions. A random sample of 305 bluecollar and 325 managerial workers in canadian firm are surveyed through structured questionnaire. Stress contributes to decreased organizational performance. Employees working in different sectors and organizations have to deal with stress. How stress impacts your workers performance fox business. Jha2 1research scholar,bit,mesra,ranchi,india 2bit,mesra,ranchi,india abstract. Employee performance, eustress, stress, work place stress. The relationship of job stress with turnover intention and. How to handle stress at work harvard health blog harvard. Results showed that stress antecedents have a positive influence on work stress, and work stress has a negative impact on employee. Job stress, within the context of workplace health, refers to a physiological condition in which workrelated duties and responsibilities become burdensome and overwhelming to the point that it imposes unhealthy effects on the mental and physical wellness of employees. Workplace stress is a major issue for both em ployees and. A study of job stress and job satisfaction among universities faculty in lahore, pakistan.
Variables used for this studywere job stress, job performance, and organizational commitment. One of main findings is work stress has a negative impact on employees performance. Stress is a universal element and persons from nearly every walk of life have to face stress. Jan 20, 2020 unfortunately, work stress has significant health consequences that range from the relatively benignmore colds and fluto the more serious, like heart disease and metabolic syndrome. It was conventionally perceived that reasonable levels of stress would boost the employees and improve their work performance. The employees performance is affected by stress that indirectl. Effects of workplace stress on employee performance in the county governments in kenya. The findings of this study support the findings of a similar study on banking sector of pakistan conducted by usman basher and muhammad ismail which showed that job stress significantly reduce the performance of an individual. Job stress, job performance and organizational commitment. Employee stress and performance management study guide. One of the vital impacts of occupational stress is on job performance. There will be a significant positive relationship between coping strategies and work performance amongst employees in the ghanaian banking sector.
Stress in the workplace whatever your work demands, there are steps you can take to protect yourself from the damaging effects of stress, improve your job satisfaction, and bolster your wellbeing on and off the job. Also, the employees level of stress perception is influenced by their job title. Here are 10 types of work related stress you may encounter, and some tips for surviving those hard times. Job anxiety is found to be strongly related to the demands. Introduction stress at work can be a serious problem to the organization as well as for its. Be that as it may, since not all the jobrelated stress has negative effect it may act as. Stress is a universal and common challenge to organization and employee productivity, it is the reality of modern day workplace. The purpose of this study is to identify the relationship and effects of worker stress on the job performance of electronic manufacturing in kuantan, pahang. The main objective of this study is to investigate the impact of job stress over employees work performance. Key terms distress, employee performance, eustress, stress, work place stress. Effects of job stress on employees job performance. Free employee survey template job stress survey about the stressful aspects of the job, how long stress has lasted, and the ways to deal with job stress.
Under severe stress, an individual fails to take clearcut decisions, reevaluate and reassess the priorities and lifestyles, and ultimately, tend to fall into unproductive. Everyone feels stress related to work, family, decisions, your future, and more. Stress management and job performance in the industries. Work stress and job performance december 2007perspectives 6 statistics canada catalogue no. This situation further worsens in a developing and transitional economy like china because the organizations fail to be socially re. Work related stress in the life of organized workers, consequently, affects the health of organizations. An investigation of the impact of occupational stress on.
Employee stress is negatively correlated to their work performance. This study was conducted to find out the effect of occupational stress on job. The study recommends that kilifi county government should organize for burnout sessions for its employees and create sufficient time for them to be with their families. Work stress survey questions is designed by a team of experts and offer top 18 sample survey questions and examples to analyze work. Effect of workplace stress on job performance azman ismail, noorshafine saudin, yusof ismail, ainon jauhariah abu samah. Work related stress is of growing concern because it has significant economic implications for the organization. Job stress, depression, work performance, and perceptions of. Job anxiety, workrelated psychological illness and workplace performance this paper uses matched employeeemployer data from the british workplace employment relations survey wers 2004 to examine the determinants of employee job anxiety and workrelated psychological illness. Top 18 work stress survey questions for questionnaire. Discussed are the nature of stress at work, the causes and effects of stress, as well as prevention strategies. Occupational stress effects and job performance in the. Pdf purpose of this study is to analyses the impact of job stress on employee performance.
Whether you are an employee or an employer, it is important to recognize that stress in the workplace can contribute to poor health, which can lead to lower productivity, absenteeism, and higher healthcare costs. Effects of job stress on employees job performance a study on. Bank workers are among the group of workers under a great deal of stress due to many antecedents of stress. One of the affected outcomes of stress is on job performance. Job stress, job performance and organizational commitment in. In addition, organizationbased selfesteem obse significantly moderated the relationship of job stress with turnover intention and job performance. Job stress can be defined as an individuals reactions to characteristics of the work environment that seem emotionally and physically threatening jamal, 2005. When stress persists, it can take a toll on your health and wellbeing. A negative linear relationship between job stress and job performance was found. In fact, job stress ranked higher than the economy, family responsibilities and even personal health concerns. Work related stress doesnt just disappear when you head home for the day. As it is obvious that no one can work to its optimum level when she is under stress. Impact of occupational stress on employee performance has been recognized as. The possibilities for job development are important buffers against current stress,with under promotion,lack of training, and job insecurity being stressful.
Work stress is thought to affect individuals psychological and physical. Effects of job stress on employees job performance a study. But, because stress at work is so common, finding a lowstress job may be difficult or impossible for many people. Tseng 2001 has proposed that work stress among hitech employees. Thus the study aims to find the impact of job stress on employees performance. Job anxiety, workrelated psychological illness and. It is recognized worldwide as a major challenge to individual mental. University of lahore,pakistan abstracts in recent years the rise in stress has seen across all spheres of life, particularly in the workplace. There are two other sources of stress, or buffers against stress. Registered nurses from five hospitals n 463 were surveyed using a structured questionnaire which measured both job performance and job. Work stress, performance, pressure, capabilities, impact, job title 1. Occupational stress victims experience lowered quality of. Nearly half of all workers suffer from moderate to severe stress while on the job, according to a recent survey.
Proffesor university of turkish aviation association turkey abstract the aim of this paper is to examine the effects of worklife balance on job stress and individual performance. Knowing the factors leading to work stress and its impact on. Variables used to assess the level of stress and satisfaction. This research paper examined the relationship between job stress and job satisfaction among the faculty members of universities in lahore, pakistan. Job satisfaction is defined as the level of contentment a person feels regarding their job while work performance is the work related activities expected from an employee and how well those activities are executed by them.
Worklife balance, job stress and individual performance. The commonly cited implications of workplace stress include low job performance and high turnover intention arshadi and damiri. Effect of stress on employee performance and job satisfaction. The purpose of this study is to determine the levels of job stress among the academic staff at dhofar university, to measure the job performance level, and determine the impact of the job stress. Even if some stress is a normal part of life, excessive stress can influence ones productivity, health and. Effect of workplace stress on job performance econstor. Apr 17, 2019 chronic stress can also affect health by interfering with healthy behaviors, such as exercise, balanced eating, and sleep. Pdf stress is a universal element and individuals in every walk of life have to face it. Understanding stress and how it affects the workplace. In every organisation, the main cause of low productivity appears to be stress at workplace. Job stress, turnover intention, job performance, obse. Based on an annual survey from the american psychological association apa, 60 percent of people in the united states consider their job a major source of stress. It points to a poor fit between the individuals capabilities and his or her. However, a moderate stress level plays a positive role in job performance, by enhancing attention and maintaining interest on a task.